Safety
Evidence shows that children and young people benefit from being exposed to managed risk. Visiting Hindleap gives them the opportunity to experience the thrill of the outdoors, in an environment where safety is a priority.
Putting safety first
Keeping you safe is the most important thing we do. Hindleap holds the AAIAC Adventuremark and is LOTC certified. This means you can be sure we provide the highest standard of care to all of our young visitors and are fully accredited by all the relevant regulatory bodies.
All of our instructors are highly experienced and highly qualified. Each and every instructor working at our centre receives regular training, to make sure they carry on achieving the highest possible safety standards.
Security and staffing
ID Badges
All our staff wear name badges and uniform so you can easily identify who are members of our team.
DBS checks
Every member of our team is DBS checked.
First aid
All our instructors are trained in first aid.
Public access
If you’re visiting our outdoor learning centre, the grounds are not open to the public. Our building has many entrances and exits which are either coded or accessed with fobs. The main driveway has a gate which automatically closes after 6pm and requires a code for access after this time.
Coded access
At our outdoor learning centre, there’s coded or key fob access to the centre and each sleeping area.
24/7 residential support
There’s always an instructor in Hindleap overnight and a manager on call 24/7.
Accreditations
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Learning Outside the Classroom Quality badge
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Adventuremark Certificate
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Adventurous Activities Licensing body
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NGB Qualified
Safety FAQs
Major incident and emergency protocols are in place during residential trips. Our communication procedures are clearly defined, and staff undergo incident training refreshers. We have annual visits from the local fire service to inform and support fire procedures, and evacuation plans are readily available with emergency contact information if needed.
Our buildings meet the highest of safety standards – from fire safety measures to secure entrances and appropriate supervision at all times. All groups joining a residential will have a welcome where we run through safety and security, to ensure everyone feels secure and comfortable throughout. We always have an overnight duty instructor on site, in the building, for extra security.
All our staff involved in delivery, as well as the majority of our office team, are trained in first aid. We have ample first aid equipment on site, as well as two defibrillators if they are needed. Our staff are aware of the necessary procedures to be followed in dealing with an accident or emergency, and will always liaise with group leaders to ensure we comply with your procedures. All accidents and incidents are recorded.
We operate in all weather, except for thunder and lightning. If thunder and lightning occur during your stay, activities are suspended and alternative indoor activities are arranged. We monitor weather forecasts closely.
All of our staff are trained in safeguarding procedures, and our Head of Centre is the on-site DSO. Do have a read of our safeguarding policy, which you will find in the Useful downloads section of our website.
All of our operating procedures are supported by approved industry standard codes of practice and conform to NGB guidelines where relevant to safe conduct of the particular activity. Our documentation describe relevant hazards, risks and control measures and are the blueprint by which all of our instructors and managers operate.
We totally understand this. There is always risk with any adventure activity, and while we can never guarantee accidents won’t happen, everything we do is risk assessed, and we have the most robust operating procedures in place. Our accreditations are a indication of our highest safety standards. Please be reassured that your child will be in good hands, with highly qualified and expertly trained instructors who are trained to recognise each child’s individual capabilities, level, and pace.
Any questions?
Have any questions about safety? Feel free to get in touch – we’re here to make sure you feel confident and secure during your outdoor adventure.