Parent & guardian guide

We can’t wait to welcome your child to Hindleap. They’ll enjoy a fun, safe and enriching experience that will stay with them for years to come.

An unforgettable experience for your child

Your child is about to have an incredible time at Hindleap. We work closely with their school or group to make sure they’re safe, well cared for and enjoying every moment. With tasty meals, comfy accommodation and lots of exciting activities led by experienced staff, we create a space where they can relax, have fun and try new things with confidence. Our goal is for them to leave with a big smile, new friendships and memories they’ll treasure forever.

Hearty, delicious meals for everyone

Our on-site catering prepare three hearty meals a day as we know how much energy is burned on a residential. Fresh fruit is available throughout the day, too. Concerned about dietary requirements? Don’t worry, we’ve got you covered – just make sure your group leader has been given all the details of your child’s requirements and our caterers will tailor the meals accordingly.

Overnight stays

If your child is staying overnight, their group will be assigned a dedicated accommodation zone. There’s no need to bring bedding – the first task for the children will be to make their own bed!

Peace of mind

We’re proud to set our safety standards at the highest level. All of our staff are DBS checked and our instructors are highly trained to meet the requirements set by national governing bodies. Our grounds are private with one entrance with coded access to the centre, so your children will be safe and secure while staying.

Parents FAQs

My child has dietary requirements. Will these be catered for?

Please inform your group leader of any dietary requirments. Once we receive the information our catering team will make any necessary changes to cater for the requirements.

Will my child be in the same room as their friends?

The group leaders will assign children to bedrooms. If you have any concerns please speak to your group leader.

What will the food be like?

Our wonderful catering team will provide three hearty meals a day. You can take a look at an example menu here.

How do you keep everyone safe?

Your safety is our priority. Our centre is regularly inspected and all our activities are operated in accordance with strict operating standards that define the minimum requirements for staff qualifications, supervision arrangements, equipment, facilities and appropriate clothing. All activities have a defined session plan and all instructors are regularly observed to make sure they’re complying with our safety standards and delivering a quality experience to our visitors. We’ve risk assessed all our activities and these are updated and reviewed constantly to reflect any changes. Hindleap has been awarded the Learning Outside the Classroom Quality Badge. We have a Duty Instructor on hand 24 hours a day to deal with any problems you might have while you’re staying with us. There’s always a Duty Manager on call and ready to help too.

I have a question that hasn’t been answered

Please send an email to hellohindleap@londonyouth.org or use the form on our Contact page and we will get back to you as soon as possible.

“All members of staff were friendly, helpful and brilliant with the children. Thanks to them our children felt safe, had a great time and created some lovely memories.”

Fairfields Primary